Exchange and Return

According to the Law of Ukraine "On Consumer Rights Protection", you have the right to return or exchange goods of proper quality within 14 days from the date of receipt, provided that the goods have not been used, show no signs of use, and retain their commercial appearance, packaging, and labels.

All shipping costs associated with returns or exchanges are borne by the buyer.

If the product is received defective from the workshop or does not match the order due to our oversight, we guarantee its replacement or a refund. In such cases, the shipping costs are covered by the seller.

Individually packaged sets or exclusive orders are not subject to return or exchange.

To arrange a return or exchange, please contact us using the contact details provided on the website.