The Public Agreement

The Offer Agreement is a public contract concluded between the Seller, whose products are presented on the website: snip.com.ua, and the Buyer. The basis of this Agreement is the purchase and sale of goods.

According to Article 633 of the Civil Code of Ukraine, the terms of the Agreement are the same for all buyers regardless of their status (individual, legal entity, or sole proprietor), and no Buyer is given preference over others. By fully accepting this Agreement, the Buyer agrees to the terms and procedures for placing an order, paying for goods, delivery, and return.

This Agreement is a public contract between the online store (hereinafter referred to as the “Seller”) and any legal entity, sole proprietor, or individual who uses the services of the online store (hereinafter referred to as the “Buyer”), and includes all essential terms of organizing an online purchase and sale through the website.

The moment of full and unconditional acceptance by the Buyer of the Seller’s offer to conclude an electronic contract for the sale of goods is considered the fact of payment by the Buyer for the order under the terms and prices specified on the Seller’s website.

Terms and Definitions

1.1. This Agreement is a public offer (in accordance with Articles 633, 641 and Chapter 63 of the Civil Code of Ukraine) and contains all the essential conditions for organizing an online purchase and sale, i.e., through the online store.

1.2. According to Article 642 of the Civil Code of Ukraine, full and unconditional acceptance of the public offer of the online store is the act of clicking “Place Order”, “Submit Order” or “Buy in 1 Click” and 100% payment under the terms of this Agreement.

1.3. By concluding this Agreement, the Buyer confirms full awareness and acceptance of its terms and, if the Buyer is an individual, gives consent to the processing of their personal data to fulfill the terms of the Agreement, for payment processing, and for receiving invoices and other documents. This consent is valid throughout the duration of the Agreement. Furthermore, by entering into this Agreement, the Buyer confirms that they have been informed (without additional notification) about their rights under the Law of Ukraine "On Personal Data Protection" and the purposes of data collection. The scope of the Buyer’s rights is known and understood.

Terms and Definitions

2.1. In this offer, unless the context requires otherwise, the following terms shall have the following meanings:

“Goods or Services” – the list of items presented in the online store, added to the shopping cart or purchased online from the Seller;

“Online Store” – according to the Law of Ukraine “On Electronic Commerce”, a means for presenting or selling goods, works, or services via electronic transactions;

“Seller” – a sole proprietor who sells goods listed on the website and operates in accordance with Ukrainian law;

“Buyer” – an individual over 18 years of age who enters into a contract with the Seller for non-commercial purposes, or a legal entity or sole proprietor.

Subject of the Agreement

3.1. The Seller undertakes to transfer the Goods into the ownership of the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

3.2. This Agreement governs the online purchase of goods, in particular:

– Voluntary selection of goods by the Buyer in the Online Store;

– Independent order placement by the Buyer;

– Payment by the Buyer for the order placed in the Online Store;

– Processing and delivery of the order to the Buyer under this Agreement.

Order Placement Procedure

4.1. The Buyer has the right to place an order for any available goods listed on the Online Store’s website.

4.2. Each product may be ordered in the quantity available for sale.

4.3. In case of product unavailability, the Company’s Manager must notify the Buyer (by phone or email).

4.4. If the product is unavailable, the Buyer may replace it with an equivalent item, cancel the item, or cancel the entire order.

Cash on Delivery Payment Terms

4.5. Payment is made upon receipt of the goods at the carrier’s office in cash in UAH.

4.6. If payment is not received, the Online Store reserves the right to cancel the order.

Price and Payment Procedure

5.1. The full cost of the goods is indicated on the Seller’s Online Store product pages.

5.2. Prices may change based on market conditions. The Seller cannot change the price for a specific Buyer once the Buyer has accepted the terms and completed payment as defined in this Agreement.

5.3. The Buyer must pay for the order within 2 business days (100% prepayment) via bank transfer to the Seller’s account, including Internet banking.

Order Delivery

6.1. Shipment occurs after full payment is received from the Buyer.

6.2. Delivery and returns are handled by the Seller or a carrier at the Buyer’s expense. Total delivery time must not exceed 10 days.

6.3. Delivery cost is not specified on the website as it depends on the carrier’s current rates.

6.4. For bulk orders, delivery methods and times are negotiated individually.

6.5. The Seller is not responsible for delivery time delays caused by third parties (carriers).

6.6. Delivery costs are paid by the Buyer directly to the carrier upon receipt. Exact costs are determined by the carrier.

Rights and Obligations of the Parties

7.1. The Buyer shall:

a) familiarize themselves with the product information on the Seller’s website;

b) place the order independently via the website;

c) timely pay for and receive the order from the carrier as per the contract terms;

d) inspect the packaging and product upon receipt. If any damage or missing components are found, they must be recorded in a report signed by the carrier and the Buyer.

7.2. The Buyer has the right to demand compliance from the Online Store with this Agreement.

7.3. The Online Store shall:

a) comply with this Agreement;

b) deliver the goods as per the selected model, order, and contract terms;

c) not be liable or act as a defendant for losses caused by third parties.

7.4. The Online Store may:

a) suspend services unilaterally in case of Buyer’s violation of the contract.

Product Acceptance Procedure

8.1. Upon receiving the goods from the carrier or Seller, the Buyer must check the packaging and product for damage or missing parts.

8.2. If any issues are found (as per 9.1), the Buyer must document them in a free-form report signed by both the Buyer and the carrier or Seller. The Buyer must notify the Seller within 1 day.

8.3. If this procedure is not followed, the product is deemed accepted in proper condition, with no damages and complete components.

8.4. If within the warranty period significant defects caused by the manufacturer or counterfeit are found and confirmed by an expert report, the Buyer may request:

8.4.1. contract termination and refund;

8.4.2. replacement of the item with the same or a similar product in stock.

8.5. In such cases, upon confirmation by the Seller, the paid funds will be refunded to the Buyer within 7 calendar days after product return.

8.6. If a defective product is replaced, delivery costs are covered by the Seller.

8.7. Returned goods must be in the original packaging, with preserved appearance and consumer properties.

8.8. Any matters not regulated by this Agreement related to warranty service or replacement are governed by the manufacturer’s warranty or Ukrainian law.

Liability of the Parties

9.1. The parties are liable for non-performance or improper performance as per this Agreement and applicable Ukrainian law.

9.2. In cases of force majeure, the parties are released from liability. Force majeure includes extraordinary, unavoidable, and unpredictable events.

9.3. A party invoking force majeure must notify the other party in writing via email within five calendar days.

9.4. If such conditions last more than five months, either party may terminate the Agreement unilaterally with written notice.

9.5. The parties shall resolve disputes exclusively through negotiations.

Other Provisions

10.1. The Online Store reserves the right to unilaterally amend this Agreement, provided the updated version is published on the website in advance.

10.2. The Online Store is designed to facilitate remote sales of goods via the Internet.

10.3. The Buyer is responsible for the accuracy of the information provided when placing an order. By accepting this offer (placing an order and making payment), the Buyer gives the Seller unconditional consent to collect, process, store, and use their personal data in accordance with the Law of Ukraine “On Personal Data Protection.”

10.4. Payment by the Buyer for the order placed through the Online Store signifies full agreement with the terms of the sale and purchase agreement (public offer).

10.5. The effective date of the electronic agreement between the parties is the date the terms are accepted in accordance with Article 11 of the Law of Ukraine “On Electronic Commerce.”

10.6. Use of the Online Store’s resources for browsing products and placing orders is free of charge for the Buyer.

10.7. The information provided by the Buyer is confidential. The Online Store uses the Buyer’s information solely for processing orders, sending notifications, delivering goods, performing mutual settlements, and other related purposes.

Term of the Agreement

11.1. This Agreement becomes effective from the date the order is placed or the Buyer registers on the Online Store and remains valid until all obligations under the Agreement are fulfilled.